Managed Networks > Server & Network Management

A fully outsourced Server & Network Management service means 5 Star Technology takes over the day-to-day running of a customer’s critical IT infrastructure.

5 Star Technology will be responsible for some or all of:

  • Round-the-clock monitoring
  • Preventative maintenance
  • User and technical support
  • Liaising with the customer to ensure they are aware of any developing problems or improvements that can be made to their business operations

Our operation is optimized to provide pro-active monitoring and maintenance of our customer’s equipment ensuring highest availability for them. As needed, we provide quick and accurate remote and on-site support (in fact, our technicians are measured on speed, accuracy and their communication with our customers).

Our customers tell us they appreciate:

  • Our excellent technical services allow them to concentrate on the key strengths of their business.
  • Our range of ‘fixed cost’ IT support services allows them to ‘fix’ costs relating to IT
  • Our range of services allows them to delegate different levels of responsibility for their IT systems to 5 Star Technology (as their business needs dictate).

 

As an example, our range of ‘fixed cost’ services includes:

Servers & Networking Equipment

  • Backup and antivirus monitoring
  • Start-of-day monitoring
  • Round-the-clock monitoring
  • Server & Network Total Care

Desktop Equipment

  • Workstation start-of-day monitoring
  • Round-the-clock workstation monitoring
  • Pro-active workstation tuning
  • Workstation Total Care